Suppose when you were booking your flight, the airlines told you this:
We have a special service that may interest you. When you arrive at the airport, skip the baggage claim and go directly to your destination. We’ll deliver your luggage to you within 24 hours. And we’ll also reimburse you up to $500 for necessary items that you purchase until your luggage arrives. The cost of this service is only $9.95 per trip ($7.50 for residents of Florida and Washington).
Wouldn’t you use this service every time you flew? I would, and in fact, I do.
The service described is not a fictional one, but a real one, with a few caveats.
First, the service is offered by American Express, not the airlines. Second, there’s no guarantee that your baggage will arrive within 24 hours. It may never arrive (in that case, you get up to $1,000 per checked bag). To qualify for the $500 spending credit, however, your baggage need only be delayed three hours after your arrival at your destination.
My baggage has been delayed more than three hours twice in the past two months, and I’ve used the service both times.
In the first instance, the refund for a winter coat that I needed when I arrived in Europe without my luggage was credited to my American Express card within two weeks. My luggage was delivered the day after my arrival at my hotel, meaning that I traveled without the burden of having to carry my luggage aboard a bus that took me from Nice to Cannes, France. It was like having a delivery service.
I am experiencing the second instance now. My daughter is traveling with me. She’s also covered on my $9.95 per trip policy. My luggage was delivered a day after I arrived in Wurzburg, where I am departing on a river cruise today and where I spent a fun day shopping yesterday. My daughter’s luggage is another story.
It is likely that in a hotel room in Malaga, Spain, a disappointed Swede has opened the suitcase in his room to find it packed full of teenage girl’s clothing. I say this, because in Wurzburg, aboard AMAWATERWAYS’ Amabella, my daughter has opened the suitcase in her stateroom to find a Swedish man’s bathing suit, Dolce & Gabbana underwear and other men’s clothing.
Looks like it’s time to go shopping – again.